Refund policy
30-Day Money-Back Guarantee
We want you to love every guide you buy from Guide Grove. If you are not happy with your purchase for any reason, email us within 30 days of your order and we will refund the full price. No questions asked, and nothing to return.
How to request a refund
- Email ecom.projects.us@gmail.com within 30 days of your purchase.
- Include your order number (for example, #1001) or the email you used at checkout.
- We will confirm your refund within 2 business days.
Refund processing
Refunds go back to your original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days for the credit to appear on your statement.
Download problems
If your download link does not arrive or a file will not open, email us and we will send you a new link right away.